Community Corner
Fred Beans Ford of Boyertown 10th time President's Award winner
Fred Beans Ford of Boyertown is among an elite group of Ford dealerships to be recognized by Ford Motor Company with the 2013 President’s Award – and one of very few to be carrying home the honors for their 10th year.
The prestigious award, established in 1998, honors dealerships that have excelled in automotive retailing in 2013 by providing exceptional customer service and satisfaction.
“Earning this award is a reflection of our entire staff’s commitment to delivering the best customer experience possible,” says Dennis Malloy, general manager of the Fred Beans dealership at 525 Route 100 North in Boyertown, Berks County.
“I couldn’t be more proud of our team for receiving this recognition, especially since it comes from the people we value most – our customers. They’re the reason we are able to achieve this award year after year.”
Dealers become eligible for the annually presented President’s Award through customer responses to survey questions related to their sales and service experience.
Fred Beans Ford of Boyertown has won this award an amazing 10 times.
“To meet the requirements of the President's Award, dealers must exceed customer expectations every day in every department,” said Richard Woytowich, Ford Parts & Service Operations manager for the Philadelphia region.
“The pursuit of excellence is not for the faint of heart – it requires passion, integrity and, of course, hard work. This prestigious award salutes those top-performing Ford and Lincoln dealerships whose personnel and management embrace these philosophies, achieving among the highest levels of customer satisfaction – in both sales and service – in automotive retailing.”